Using Emotion to Gain Rapport in a Spoken Dialog System
نویسنده
چکیده
This paper describes research on automatically building rapport. This is done by adapting responses in a spoken dialog system to users’ emotions as inferred from nonverbal voice properties. Emotions and their acoustic correlates will be extracted from a persuasive dialog corpus and will be used to implement an emotionally intelligent dialog system; one that can recognize emotion, choose an optimal strategy for gaining rapport, and render a response that contains appropriate emotion, both lexically and auditory. In order to determine the value of emotion modeling for gaining rapport in a spoken dialog system, the final implementation will be evaluated using different configurations through a user study.
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